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What is the Hippoprint, next day delivery guarantee?

So long as all of our terms and conditions – including delivery terms and artwork specifications– have been met then we offer the following Guarantee on all of our Next day printing items:

If the order is late due to a failure on either our part or our selected courier then you may refuse to take receipt of the order from the courier and receive a full refund.
If you choose to accept the parcel you may contact us in writing, within 48 hours of receipt of the order, quoting the order number and tracking number and receive one of the following:

If the item is delivered on the working day after the expected delivery date and you accept it then there will be no recompense.
If the item is delivered on the 2nd working day after the expected delivery date and you accept it you will be eligible for credit for use on Hippoprint.co.uk amounting to 50% of the value of your order.
If the item is delivered on the 3rd working day after the expected delivery date and you accept it you will be eligible for credit for use on Hippoprint.co.uk amounting to 75% of the value of your order.
If the item is delivered on the 4th working day after the expected delivery date and you accept it you will be eligible for credit for use on Hippoprint.co.uk amounting to 100% of the value of the order.

If you or an elected party are not available to accept the delivery on the expected delivery date and a delivery attempt is made then you will have waived your rights to our guarantee.
Should the delivery address provided be incorrect or lie outside of the areas covered by our guarantee as specified under our delivery terms, then you waive any rights to our guarantee.
The guarantee only applies to next day printing items and has no relation to our non next day delivery items.